| "We needed an accurate distribution and operational expense picture for our operations. You helped us do that in days, rather than months. The hard metrics supported what we suspected; but it helps to have the numbers to support your decisions. The results helped me focus my resources on the appropriate growth and cost management actions."
Senior Vice President
Insurance Company
"By mapping a key process, we were able to identify immediate opportunities for improvement. We reduced cycle time by 50%, which delighted our customers."
Director, Human Resources
Power Generation
"I was impressed with the speed with which you were able to work with a few key people to produce the activity analysis and then convert the data into our 'As-Is' process map. Doing all this in about 3 days, with minimal impact on our resources, is truly remarkable."
Director
Quality Deployment
"After completing Reinventing Business Practices, within a few months, we have already saved 30% of the time and effort it used to take to prepare proposals."
Director of Operations
Environmental Consulting Company
"The Accelerated Approach helped us focus on opportunity areas. With a limited investment in resources, we feel confident that we are improving the processes with the highest leverage opportunities."
Controller
International Engineering Company
"Activity Analysis is a tool that quickly tells you the cost of doing business at a level where you can take action."
Director of Quality
International Engineering Organization
Mastering Change "..is a fast paced, hard hitting program that has a positive impact on all who participate."
Director, Human Resources
Cable Company |
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"We looked at several companies to provide our final phase of Change Preparedness and chose the Impact Group's program because it delivers real tools and applications. The Impact Group's consultants were willing to incorporate our culture and previous training, turning them into an investment rather than an expense."
Process Leader Employee Relations
Staffing and Organizational Development
Utility Service
"It was the most extraordinary process I have seen in some time! The results were solid, tangible and concrete."
President
Health Care
Maximizing Customer Value was "an effective process, where we hit the hot buttons and got things down to the actionable level and were able to discuss the important issues with open participation by all."
Participants
Major Utility
"It is incredibly convincing when the actual workers present their maps to the senior team. It also helps with the buy-in process, when the workers themselves develop the recommendations."
Controller
Transmission and Distribution Business Unit
"Outcomes Assessment quickly uncovered and evaluated many non-obvious issues and problems. It saved us much time and resulted in a better decision than we might otherwise have made."
Controller
Manufacturing
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